1. How can I hire a freelancer through your agency?
Clients can hire a freelancer through our agency by filling out a project request form on our website or emailing us.
2. What types of freelancers do you have available for hire?
We have a diverse range of freelancers available for hire, including graphic designers, writers, developers, marketers, virtual assistants, and more. You can browse through profiles and portfolios to find the right fit for your project.
3. Can I review samples of previous work done by your freelancers?
Clients can request samples of previous work completed by freelancers by reaching out to our team directly. We can provide relevant samples based on your project requirements.
4. How do you ensure the quality of work delivered by freelancers to clients?
We ensure the quality of work delivered by freelancers through a stringent vetting process, ongoing performance evaluations, and client feedback mechanisms.
5. What is the process for requesting a specific project or task to be completed by a freelancer?
To request a specific project or task to be completed by a freelancer, simply outline your requirements and preferences in an email or project request form. Our team will match you with the most suitable freelancer.
6. Can I set a budget or negotiate rates with freelancers for my project?
Clients can set a budget for their project and discuss rates with freelancers directly based on the scope of work and complexity of the task.
7. How do you handle deadlines and ensure timely delivery of projects by freelancers?
We prioritize meeting deadlines and ensure the timely delivery of projects by maintaining clear communication channels, setting project milestones, and monitoring progress closely.
8. Are there any additional fees or charges for using your agency to hire freelancers?
There are no additional fees or charges for clients to use our agency to hire freelancers. Clients only pay the agreed-upon rate with the freelancer for the completed work.
9. How can I provide feedback or request revisions on work completed by a freelancer?
Clients can provide feedback or request revisions on work completed by freelancers through direct communication with the freelancer or our team.
10. What measures do you have in place to protect confidential information shared with freelancers?
We have strict confidentiality policies in place to protect clients' sensitive information shared with freelancers, including signed non-disclosure agreements where necessary.
11. Can I request a specific freelancer for ongoing or future projects?
Clients can request a specific freelancer for ongoing or future projects based on their positive experience and satisfaction with the freelancer's work.
12. How do you address and resolve any issues or disputes that may arise between clients and freelancers?
Any issues or disputes that arise between clients and freelancers are addressed promptly by our team to find a fair resolution for both parties.
13. What payment methods are accepted for hiring freelancers through your agency?
We currently utilize a third-party platform for hiring and paying our freelancers. The payment methods accepted through our agency are facilitated by the third-party platform we utilize, which may include options such as credit/debit card payments, bank transfers, and electronic wallets. Our freelancers are supported by the secure payment processing services provided by the platform to ensure efficient and reliable transactions. If you have any specific payment method preferences or inquiries, please feel free to reach out to us for further assistance.
14. Do you offer any guarantees or refunds if I am not satisfied with the work delivered by a freelancer?
We offer a satisfaction guarantee to clients and assist in resolving any concerns or issues they may have with the work delivered by freelancers.
15. How can I get in touch with your agency for support or assistance during a project?
Clients can contact our support team by email at info@jmlvaservices.com for any inquiries or assistance during a project.